General
Start here if your new to iconnect360. This covers the basic information in setting up iconnect360 and simple troubleshooting for issues that you might be experiencing,
Getting Started
- User Training: iconnect360 configuration topics
- iconnect360 training scenarios
- Initial setup checklist
- Operating systems, browsers and hardware iconnect360 support
- How do I install iconnect360?
- How do I log in to iconnect360?
Basic Checks
- How do I clear Silverlight cache?
- How do I check my Internet Explorer version?
- How do I clear my Internet Explorer cache?
- How do I enable cookies in Internet Explorer?
- How do I enable Javascript in Internet Explorer?
- Checking if COM Interop is installed
Hardware
- What are the hardware and peripheral options ?
- Falco controller is not detected in Falco Utility
- How do I set up iconnect360 access controller?
- How do I configure POS to work with iconnect360?
- How do I reinstall the iconnect360 POS package?
- What happens on iconnect360 when a barcode is scanned?