How do I reinstall the iconnect360 Access Server?

We have renamed our "Gate Server" to "Access Server" starting from our June, 2015 release.

For the older Gate Server version reinstallation instructions, see How do I reinstall the iconnect360 Gate Server?

The Access Server reinstallation process consists of four phases.

Phase 1: Save your data.

1. Copy the Security Token from the Organisation (master) level > Settings > Developer Centre > Gate tab in iconnect360.
2. If you wish to retain the same data for the controller settings, then we suggest that you copy them too or simply print screen the window to capture the data.

Phase 2: Uninstall the existing access server.

1. Select Start menu > Control Panel.
2. Select Programs and Features.
3. Select the iconnect360 Access Server version which you wish to remove from the list. For example, iconnect360 Access Server v2.0.x.x.
4. Right-click and select Uninstall.
5. Complete the uninstallation steps to remove the Access Server.

Phase 3: Install the latest access server.

1. Download the AccessServer.exe file from this link: http://hello.iconnect360.com/download/AccessServer.exe.
2. Double-click the .exe file and complete the installation process.
   Note: If you have an Access Service installed on your machine, double-clicking the .exe file will prompt you to confirm if you wish to uninstall the local Access Service first prior to another installation.

Phase 4: Configure the iconnect360 access server application.

1. Have the data you saved in Phase 1 readily available.
2. Double-click the iconnect360 Access Client icon on your desktop.
3. If the message ‘Service: Failed to connect’ window pops up, select OK.
4. In the iconnect360 Access Server window, select API tab.
5. In the Configure API window:
• Enter the Security Token, refresh and Select Site.
• Select Test Connection.
• Then select OK in the pop-up window.
• Select Save.
6. In the iconnect360 Access Server window, select Controller tab.
7. In the Configure Controller window, enter the required details. You can refer to your saved data or screenshot.
• Select the required controller or Device Name from the Controller List. Selected item will be highlighted.
• In the Controller Type field, retain Single Access for one gate but select Double Access for two gates.
• Select the correct Reader Type and Gate Type.
• Select Save and then OK in the pop-up window.
8. In the iconnect360 Access Server window, select Exit.

For more detailed instructions on access server installation and configuration, refer to help article:
How do I set up iconnect360 access controller?