The Customers Without Check-in report provides a list of customers who have not checked in to the site for a specified number of days.
At the Site level, select Reports from the left navigation menu.
In the Check-in section of the Reports page, select Customers Without Check-in.
Select the Date. This is the as-of date of the report, i.e. xx number of days without check-in as of the stated date.
Enter the Minimum number of days without check-in.
E.g. The minimum number of days without check-in is 10 days as of 13/07/2012. Therefore the report will generate a list of customers who have not checked in since 03/07/2012.
Select the Sort By preference (number of days without check-in or customer’s name).
Select the customer's Status (All, Active, Billing Issues, or Suspended). The report excludes customers with the status of Future, Expired, Cancelled, Pending, and No membership.
Select Generate Report.
The generated report may consist of more than one page.
- To increase or decrease the visual size of the report, use the document size controller (at bottom right of the document).
- You may need to use the internal scroll bars to view the entire page contents.