The Customers On Suspension report provides you a list of customers who have their memberships suspended during the specified period. The report allows you to filter by suspension term and/or membership name. Report data includes the customer's no., name, phone no., email address, the name of the suspended membership, the suspension start and end date, and details of billing within the suspension term.
At the site level, select Reports from the left navigation menu.
In the Customer section of the Reports page, select Customers On Suspension.
By default, the report will display customers with suspended memberships as of today sorted by customer's number.
Use the Filter by options to change or add to your filtering selections to obtain the needed data.
You can choose to group the report data by selecting by adding a Group by option.
- You can Sort by customer no., name, suspension end date or suspension start date.
How to use the filter by, group by and sort by functions