Failed payment process for direct debit billing

The failed payment process for direct debits depends on the type of failed payment option that you (as principal) has chosen for your organisation. Only one of the following can happen.

  1. Rebill
  2. Continue billing
  3. Stop billing

For detailed information, view the failed payment process document.


The rebill process



The continue billing process



The stop billing process




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User guide (Last updated on 17 Dec, 2014)

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