In most, if not all, organisations, customers will check in by swiping or touching their card. However there may be times when you may need to manually check in customers because they forgot to bring their card, or you may want to override the access hold on customers after they have settled their outstanding payments.
Here's what you can do on iconnect360.
- Check in a customer manually
- Override access hold on a customer
- Remove access hold on a customer
- Restrict a customer from checking in (access hold)
For more detailed steps, click the PDF icon.