Instant Answers/Members/Failed Payments

What is the failed payment process for direct debit billing?

Su-Lyn Yong
posted this on November 16, 2012 16:24

The failed payment process for direct debits depends on the type of failed payment option that you (as principal) has chosen for your organisation. Only one of the following can happen.

  1. Rebill
  2. Continue billing
  3. Stop billing

 

For detailed information, view the failed payment process document.

 

The rebill process

Rebill_Process.png

 

 

The continue billing process

Continue_Billing_Process.png

 

 

The stop billing processStop_Billing_Process.png

 

 

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